ABC Skateboarding | Lessons | one-to-one | Events | Parties | Shop

Browse F.A.Q. Topics

1-2-1 Lessons

  • Q- How do i sign up for a skateboard lesson/course?
    A- All lessons/courses can bee booked and payed for on the website all you have to do is find the lesson/course your want to attend and follow the instructions.
  • Q- What do i need to wear?
    A- When you come skateboarding it is best to wear flat sturdy shoes with relaxed fitting jeans and a jumper.
  • Q- When do you hold 1-2-1 lessons
    A- All our coaches have different times and days that they are available to conduct 1-2-1 lessons so please find and contact your nearest coach for their availability.
  • Q- Do i need a skateboard or safety equipment?
    A- No, All our coaches are equipmed with Skateboards, Helmets, Knee,Wrist and Elbow pads. Some coaches may charge for the hire of equipment.
  • Q-How old do you have to be?
    A- We teach skaters of all ages, However if you are looking to join an after school club and are ages 5yrs or under we require a 1-2-1 lesson with the skater to ensure they will be safe in these lessons.
  • Q-Are the coaches CRB/DBS Qualified?
    A- Yes, All of our coaches are CRB/DBS Checked and are renewed every 3 years

Deliveries

  • Q- Delivery Charges
    A- We have Three levels of delivery charge. Level 1: For smaller items (usually under £25.00) we will usually send your item via Royal Mail.The cost of this level is £2.90. Level 2: For larger items or orders over £25.00 we usually use a courier service.This service is usually shipped to you next day if your order is placed with us before 1500 hrs.If placed after this time it will be shipped next working day.The cost of this level is £6.00. Level 3: All Orders over £80.00 are now shipped FREE of Charge! Unfortunately The Shetland Islands, Isle Of Skye and other remote areas are only delivered to by Royal Mail. Any order over 2KG in weight to these places may be charged an additional delivery fee. We will call you in the event that your order is too heavy. Alternatively we may use a courier service which may take a few days extra to be delivered.
  • Q- When will my order be delivered?
    A- Our couriers deliver Monday – Friday, 7.30am – 6pm. (although some of our carriers may deliver slightly earlier or later). Saturday, Sunday and any Bank Holidays are not working days therefore are not included within the delivery timeframe

Lessons

  • Q- How do i sign up for a skateboard lesson/course?
    A- All lessons/courses can bee booked and payed for on the website all you have to do is find the lesson/course your want to attend and follow the instructions.
  • Q- What do i need to wear?
    A- When you come skateboarding it is best to wear flat sturdy shoes with relaxed fitting jeans and a jumper.
  • Q- Do i need a skateboard or safety equipment?
    A- No, All our coaches are equipmed with Skateboards, Helmets, Knee,Wrist and Elbow pads. Some coaches may charge for the hire of equipment.
  • Q-How old do you have to be?
    A- We teach skaters of all ages, However if you are looking to join an after school club and are ages 5yrs or under we require a 1-2-1 lesson with the skater to ensure they will be safe in these lessons.
  • Q-Are the coaches CRB/DBS Qualified?
    A- Yes, All of our coaches are CRB/DBS Checked and are renewed every 3 years

Orders

  • Q- How do i return an item?
    A - Returns: ABC Skateboarding offer a 28 day returns policy for an exchange, credit or refund. If you require an exchange or a refund please email abc.skate@hotmail.co.uk to obtain a return authorisation number. All returns are at your expense (unless deemed faulty, see below for faulty returns).We will only refund orders when: Clothing: Items of clothing must be returned in its original packaging with tags attached, unworn, unwashed, smoke and hair free. Footwear: Shoes must not have been worn outside. If you are unsure of your size we suggest that you try your shoes on indoors and preferably on carpet. The box should be returned in its original condition without and labels or tape stuck directly to the box. DVD's: The return of DVD's will not be accepted unless they are still sealed in the original packaging. Skateboard Hardware: Returns of skateboard equipment and hardware will only be accepted if they are in un-skated condition and in original packaging. Once a skateboard deck has been assembled and gripped it can not be returned or exchanged all decks must be returned in re-sellable condition. Faulty Items: if you think that you may have a faulty item because of a manufacturing fault, please contact us for a returns number and with a description of the issue. Once you have obtained a returns number then please send the faulty item back to us. We will then inspect the product and contact you. From time to time we may need to send some item back to the supplier/manufacturer for their opinion. If we need to do this we will inform you either via email or telephone. If we feel that your product is faulty we will issue a full refund including your return postage. We will only accept an item as faulty if there is a manufacturing fault. This does not include decks damaged due to skating error. Most snapped decks occur when a trick is landed incorrectly or if your feet are not positioned over the trucks. We cannot take responsibility for any damage caused in this manner. If you think your deck has a manufacturing fault, we would recommend emailing us photos before returning it, as we are able to assess many boards through this process and avoid sending it back unnecessarily. We will only process the exchange or refund if we deem the item as faulty. Order Fulfilment: Due to the nature of this business, stock availability can not be guaranteed. If your item(s) are in stock they will be chipped to reach you within 5 working days. If we are unable to get in contact with you within 5 working days a full refund will be issued via your original method of payment.
  • Q- Delivery Charges
    A- We have Three levels of delivery charge. Level 1: For smaller items (usually under £25.00) we will usually send your item via Royal Mail.The cost of this level is £2.90. Level 2: For larger items or orders over £25.00 we usually use a courier service.This service is usually shipped to you next day if your order is placed with us before 1500 hrs.If placed after this time it will be shipped next working day.The cost of this level is £6.00. Level 3: All Orders over £80.00 are now shipped FREE of Charge! Unfortunately The Shetland Islands, Isle Of Skye and other remote areas are only delivered to by Royal Mail. Any order over 2KG in weight to these places may be charged an additional delivery fee. We will call you in the event that your order is too heavy. Alternatively we may use a courier service which may take a few days extra to be delivered.
  • Q- When will my order be delivered?
    A- Our couriers deliver Monday – Friday, 7.30am – 6pm. (although some of our carriers may deliver slightly earlier or later). Saturday, Sunday and any Bank Holidays are not working days therefore are not included within the delivery timeframe

Skate Coaches

  • Q-Are the coaches CRB/DBS Qualified?
    A- Yes, All of our coaches are CRB/DBS Checked and are renewed every 3 years